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seatizenpro.com

Advantages

While most of the historical software vendors have developed marina management systems on an ad-hoc basis, very few have evolved their solutions and mindset to face the industry's new challenges, i.e. to achieve increasing profitability by developing new business opportunities.

As SEATIZENPRO is fully dedicated & focused on the Marina industry, the company gets the awarness of the specific needs and evolution of the marina market and has developedSkipper.net which offers to your marina the following assets:


I.  OPTIMIZES MANAGEMENT & REDUCES COSTS OPERATIONS
  
Skipper.net integrates all marina functions into one complete system, which improves staff productivity and saves time and money that would usually be spent on using various applications and processes. 

Furthermore, a database of 9.000 boat specifications allows managers to save time while the registration of new customers and to check the correct dimensions of the vessel for appropriate invoicing.


II.  ALLOWS MANAGEMENT OF LARGE MARINA NETWORKS BY
     A MODERN & PROOF TECHNOLOGY

Skipper.net is an entirely web base application (ASP mode), built on the most advanced and most supported industry standard platform – Microsoft ASP .NET with MSSQL Server.  With this technology, Skipper.net proves to be both stable and flexible for the future technology trends.

This allows the marina management companies and groups tooperate unlimited number of marinas with the same application and to build marina networks with wide range of new services, like real time berth reservations or consolidated financial controlling.

Skipper’s open architecture allows easy integration and interfacing with large number of external applications, particularly with third party accounting software (for private or public accounting systems), remote electricity meter reading tools, resource management, e-commerce tools and many more…

Furthermore, Skipper.net dramatically reduces software operation costs and risks, due to:

  • No need of own IT infrastructure and local installation
  • No need of own software maintenance and support
  • No need of own data security procedures and backup processes
  • No risk of service disruption, data security and system performance through virus or hacker attacks and hardware or software problems
  • No need of software and hardware updates with latest Windows security patches
  • Automatic, frequent and free updates of Skipper.net without any actions from user side
  • Short intervention and trouble shoot times in case of service problems
Marina managers can save more than 60% of investments into the marina management solutions over 3 years by choosingSkipper.net.


III.  IMPROVES CUSTOMER SERVICE LEVELS

Skipper.net is designed to facilitate the relationship between the marina operator and marina customers.
The Boat Owner Manager is an innovative concept which offers to the marina operators an excellent communication tool and enables them to implement new, interactive services for its customers.

Customers can benefit from:
  • Accessing personal accounting information
  • Web cam monitoring
  • Berth and marina services reservations
  • Local boating guides
  • Weather forecast, news
  • Worldwide boat charter & spare parts finder.
Many other services provide the marina customer tools to manage all activities around his boat and marina operators’ opportunities to generate additional revenues.

Furthermore, marina managers can easily inform their customers about any news through built in mailing list.

Customers can also leave any kind of messages and documents and can dialog directly with the marina staff anytime from anywhere in the world. 


IV.  INTRODUCES NEW INTERACTIVE SERVICES &
      GENERATES ADDITIONAL REVENUES
  
Skipper.net offers to marina managers the opportunity to:
  •  Introduce new interactive customer services
  •  Generate additional revenues
  •  Raise the customer value, loyalty and brand image
  •  Promote its services.
These services can be supervision of the customer’s boat via web cam, world wide boat rental, spare parts shop, boat selling tool, reservation of any type of services and many more.

Furthermore, marina managers can sell advertising space to the business (shops, restaurants, boat service companies, ship chandlers…) in and outside the marina to promote their business directly to the customer in the Boat Owner Manager.


V.  PROVIDES A TURNKEY SOLUTION FOR MARINAS

The SEATIZENPRO team has a long experience in marina management solutions and an excellent knowledge of international marine markets. 
Our team acts as a technology partner of the marinas, providing them a complete set of technology solutions and expertise.  These include:
  • Any kind of software solutions (management systems, accounting, asset management, inventory management, customer relationship management, point of sale tools etc…)
  • Web hosting for existing internet web site – existing marina web sites can be easily transferred toSEATIZENPRO facilities and can be managed directly through the SEATIZENPRO content management system. 
  • Telecommunication tools and services (Wireless Networks – WIFI, Voice over IPcommunication – VoIP, Satellite internet access…),
  • Security and automated access tools (RFID based automatic boat registrations, Webcam supervision)
  • Marina market knowledge and news (latest market news dedicated to the marina management and market reports)
  • Marina business consulting (business analysis, positioning, product and pricing
    strategies, marketing and promotion plans) and
  • Wide range of dedicated customer nautical services and contents (i.e. weather, world wide boat rental, boating guides etc.)

VI.  OFFERS WORLDWIDE VISIBILITY &
      OPPORTUNITY FOR PROMOTION

Marinas can join Seatizen Marine Services Network, one of the leading international portals for nautical information, which offers excellent opportunities to marina operators to promotetheir business and reach potential customers around the world.